I will probably add some more aspects during my research to highlight the important areas that are needed to make CRM 2.0 successful.
The Independent Customer
2 days ago
Wednesday, April 30, 2008
Blue Ocean Strategy Canvas
Charles encouraged me to do a strategy canvas for CRM and here is the first draft for it.
I will probably add some more aspects during my research to highlight the important areas that are needed to make CRM 2.0 successful.
I will probably add some more aspects during my research to highlight the important areas that are needed to make CRM 2.0 successful.
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